Privacy Policy
Effective date: August 26, 2026
This Privacy Policy describes how Our Krewe Logistics, a registered DBA of JWWL WHOLESALE LOGISITCS, LLC ("Our Krewe Logistics", "we", "us", or "our"), collects, uses, and protects information in connection with the website ourkrewelogistics.com, the Our Krewe Logistics team portal at ourkrewelogistics.com/team, and our SMS text messaging program.
1. Information We Collect
We collect the following categories of information:
- Account information. When an employee or contractor creates an account on our team portal, we collect information such as name, email address, mobile phone number, and login credentials.
- Operational information. Information generated through use of our services, such as task assignments, order and delivery records handled on behalf of our clients, work schedules, and payment records for staff and contractors.
- Usage and security information. Standard technical information such as IP address, browser type, and access logs, collected by our web server and security software to keep the site secure and functioning.
2. How We Use Information
- To create, secure, and administer employee and contractor accounts, including phone number verification and two-factor authentication.
- To operate our logistics and merchandise-support services.
- To send account-related communications, including verification codes and account notifications such as payment alerts, by email or SMS text message where you have opted in.
- To respond to inquiries and provide support.
- To comply with legal obligations and protect our rights, users, and systems.
3. SMS Text Messaging Privacy
Our Krewe Logistics operates an SMS text messaging program for its employees and contractors from the number (504) 943-7239. The program is used for phone number verification, two-factor authentication (login security codes), and account notifications such as payment alerts. It is not used for marketing to the general public.
Consent and opt-in
Employees and contractors opt in to text messages by providing their mobile phone number and checking an unchecked consent box when creating their account, or when updating their phone number and message options in their account settings, at ourkrewelogistics.com. A person can also opt in by texting START to (504) 943-7239. Consent to receive text messages is not a condition of employment, engagement, or of any purchase.
No sharing of mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services necessary to deliver the messages.
Message frequency, rates, and opt-out
- Message frequency varies based on account activity (for example, when you log in with two-factor authentication enabled or when a payment posts to your account).
- Message and data rates may apply. Charges are billed by your mobile carrier.
- You can opt out at any time by replying STOP to any message. After you send STOP, we will send one final message confirming that you have been unsubscribed. You can re-subscribe by texting START or by updating your message options in your account settings.
- For help, reply HELP to any message or contact us at support@ourkrewelogistics.com.
- If you opt out of text messages, phone-based verification codes will no longer be delivered by SMS; contact us for alternative arrangements for securing your account.
Our SMS program terms are described in our Terms and Conditions.
4. How We Share Information
We do not sell personal information. We share information only:
- With service providers who perform services on our behalf, such as website hosting, email delivery, and text message delivery, and only as needed to perform those services.
- With the client organizations whose merchandise programs we support, to the extent needed to perform the contracted work (for example, order fulfillment records).
- When required by law, legal process, or to protect the rights, safety, or property of Our Krewe Logistics, our personnel, or others.
- In connection with a business transfer such as a merger or sale of assets, subject to this policy.
As stated above, mobile phone numbers and SMS opt-in consent are never shared with third parties for marketing or promotional purposes.
5. Data Security and Retention
We use reasonable administrative and technical safeguards to protect personal information, including access controls on the team portal, security monitoring on the website, and two-factor authentication for account access. We retain personal information for as long as needed for the purposes described in this policy, including legal, accounting, and record-keeping requirements, and then delete or de-identify it.
6. Your Choices
- You can review and update your account information, phone number, and message options in your account settings on the team portal.
- You can opt out of SMS messages at any time by replying STOP or by updating your message options.
- You can contact us at support@ourkrewelogistics.com to ask questions about, request a copy of, or request deletion of your personal information, subject to legal retention requirements.
7. Children
Our website and services are intended for adults. Team portal accounts are limited to persons 18 years of age or older, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last revised. Material changes will be communicated through the website or the team portal.
9. Contact Us
Our Krewe Logistics (JWWL WHOLESALE LOGISITCS, LLC)
929 Alton Rd, Suite 500
Miami Beach, FL 33139
Email: support@ourkrewelogistics.com